Customer Testimonials
Good variety of new cars to explore. Michael Obrien was an ace to work with. I am not of the “tech” generation and he helped me navigate the app in a manner Zi could manage.
This is my second experience leasing from Michael O'Brien at Byers Mazda. Michael is experienced, knowledgeable, and was available to answer all of my questions. He allowed me to take as much time as I needed to come to a decision. I'm very happy with my new car. I recommend visiting Byers if you're looking for your next Mazda.
Becky White did an awesome job of with me work together as I purchased my car. My previous experience at another Madza dealship was negative. I highly recommend her for a your sale associate.
Everyone is knowledgeable.and friendly. I always equate buying a car as a negative experience. But John Bechtel and Byers Mazda changed that feeling. I would gladly recommend Byers as a dealership and John Bechtel as the salesperson to contact!
My husband and I went to Byers Mazda we worked with John Bechtel. He is wonderful he made process effortless. Knowledgeable, polite, patient, friendly. The hardest part of the entire encounter was me deciding which CX5 to buy. He knew the answer to every one of our questions. John Bechtel and the Byers Mazda staff made the car buying experience smooth.
Jacob Carver was the best! I have had 6-7 new car experiences over the years & this was by far the best. Let's say we go in needing a car but cringe at what we may experience.... but not at Byers!
Everyone here was absolutely wonderful! Mike O'Brien was great to work with. He listened to all of my questions and answered them clearly (and let me tell you, I had a lot of questions!). I felt like I was given options while I was there and was not being forced into something that I didn't want or didn't like. It was a great, seamless experience and I highly recommend this dealership and to work with Mike if you can!
Everyone was fantastic! I ordered a car, and it was delayed because of the inventory shortage all across the country. However, they kept in contact with me while I waited. They were very patient with my constant questions. As soon as the car arrived, they seemed as happy as I was.
John was great. We knew what we wanted and he helped us get it. Most efficient car buying experience we’ve ever had.
John was easy to work. Very efficient. Enjoyed the experience. Would recommend this dealer.th as nk so
We had a great experience purchasing a new Mazda CX-9 from Byers Mazda. We worked with John Bechtel who went out of his way to simplify the process at every turn. We really enjoy John's sense of humor and laid back approach. At no time did we ever feel any pressure and he was always quick and attentive to evaluate different options that we were considering and answer our questions throughout the process. I would recommend John and the Byers Mazda team to anyone.
Bought a certified used Mazda here this morning- least painful car buying experience I've had to date. No cringe-y sales tactics (Mike O. was awesome- ask for him) the finance manager didn't try to upsell me to alligator-repellent tire shine, and the place itself is clean and very snazzy. Would absolutely buy from these folks again.
Great salesman and a wonderful experience. The dealership made buying a car easy! Please visit Byers Mazda.
We decided on a 2023 Mazda 3 Turbo Hatchback in January and shopped around the Columbus Mazda dealers and online with TrueCar. We eventually decided to go with Byers Mazda due to our interaction with Michael O'Brien. Even though there were no Mazda 3 Hatchbacks to be seen in the area, Michael was very informative and willing to let us test drive the Mazda 3 sedans which were in stock to compare the engines and trim level options. He answered all of our questions quickly and thoroughly. Even though there were no available discounts or incentives, we placed an order for a hatchback ...
I’m 55, have done the new-car purchase dance many many times and this was by far the BEST experience I’ve had - easy, straight forward, no pressure. John Bechtel made it seamless and fast, the financing a breeze (thanks Tristan Addis!). Couldn’t be more confident in my purchase - high pressure gimmicks aren’t needed when you’ve got a solid product!
I had the pleasure of working with Jacob at Byers Mazda, who was very knowledgeable and helpful during my purchase of a 2023 CX-5. The low-pressure sales environment was greatly appreciated.
Working with Jacob Carver (10 Stars); our sales specialist, was extremely helpful and easy. Jacob also stepped up and washed and detailed our new CX5 since the service team had left; he provided a phone charger for our son; Many Thanks! Completing our financing paperwork online made process quicker. Everyone we communicated with and worked with were a delight. Thank you Byers Mazda team!
My fiancé and I bought a CX-5 from John Bechtel last night and it was easily the best experience we’ve had at a dealership. We were in a pinch due to needing a car ASAP and were a little stressed as to what inventory would be available. He made us feel at ease, shared lots of laughs, educated us on our options and never pushed us. We first visited Tuesday evening and by Thursday we were driving away in a car that we absolutely love. He was incredibly responsive to our texts and went above and beyond to get ...
My fiancé and I bought a CX-5 from John Bechtel last night and it was easily the best experience we’ve had at a dealership. We were in a pinch due to needing a car ASAP and were a little stressed as to what inventory would be available. He made us feel at ease, shared lots of laughs, educated us on our options and never pushed us. We first visited Tuesday evening and by Thursday we were driving away in a car that we absolutely love. He was incredibly responsive to our texts and went above and beyond to get ...
I worked with Jacob Carver at Byers Mazda. He's really helpful and responsive in my decision to buy a new car. I would like to recommend him to everybody!
I worked with Michael O’Brien at Byers Mazda. When I started looking at Mazdas online and inquired about trading in my 06 Camry, Mike reached out to me via text and email. He asked if there was any particular model I was interested in and to feel free to stop by for a test drive. I stopped by the dealership a few days later to test drive a 2021 CX-5 which went really well. I ended up purchasing the CX-5. Mike as well as the finance team made sure I understood everything in regards to the vehicle and financing. Mike also ...
The team was helpful and supportive in our decision to lease a new car. They spent time walking through options and helping us make the right choice.
We had an amazing experience with this dealership! Our sales associate, Becky White, did a phenomenal job of informing us about options and was extremely friendly and welcoming to us! She really went above and beyond to make sure we were completely happy and satisfied with our final decision. The vehicles are fantastic and extremely well-priced. I definitely recommend this dealership to anyone looking to purchase a new car!
What a great car buying experience. John Bechtel got to know what we were looking for and directed us to the make and model that we ended up selecting. We had the paperwork filled out in no time and worked quickly Triston Addis in Finance. After the Deal John took the time to walk us through the features on our new CX-9 Grand Touring and answered all our questions.
Byers has twice now given me a fair price on my trade ins. Even now with the way the market is they still were able to meet the expected trade in price. They do not hassle you with the add-ons and overall they are just less agitating compared to other dealers in the area. They also followed Mazda’s new car purchase protocol and went over everything with me including the new to me Mazda Connect.
Never had a Mazda before nor have I ever leased, but it was hard to beat the deal I was getting at Byers Mazda. Highly recommend Jacob Carver for Sales help. He was really friendly and knowledgeable on Mazda cars and made leasing the 2023 Mazda CX 5 a breeze and got me a great lease deal. Other dealerships nearby weren't clear that fees and taxes were NOT included in the total / monthly payment, while Jacob showed us the actual dollar figures we'd pay. He additionally went over all the features of the new vehicle so I could utilize the ...
Good value for our trade-in; let me know about incoming stock I would be interested in; easy purchasing process; thorough introduction to features of my new car
Jacob Carver was an excellent sales person and worked with me to purchase the vehicle I wanted.
Very efficient and helpful throughout the car buying process. Becky was very knowledgeable about the different makes and trims and made sure I was comfortable about all of the features of the cars before I left the dealership. The finance office was hassle free and did not pressure me to buy any warranties that I did not want. Highly recommend and will be back for any future mazda needs
John Bechtel made my first ever new car purchase a breeze. He is an outstanding car salesman. I never felt like I was being pushed into making a purchase or upsold. I was planning on looking at 2-3 other dealerships but the CX-5 @ Byers Mazda was the only place and car I looked at. Byers Mazda has a collection of very genuine people and I feel lucky to have chose this as my first stop.
Becky White is by far the best sales person we have worked with! We were so happy with her that we referred our son to purchase from her!
My experience was fantastic! Our Sales Representative, John, was professional, up front, and thorough. I highly encourage anyone looking for a car to visit Byers Mazda.
I was out looking for a car stopped in and the staff was amazing and knowledgeable.
We needed a car today. The first place we went to didn't have anything new available that we wanted. We were welcomed at Byers Mazda and John was very helpful. My son had driven us to Columbus because our car had died that day and we needed something immediately. John got us into a brand new CX 30 to drive home that day. Thank you for treating an old couple with dignity. The last time I bought a vehicle the salesman showed me the vanity mirror! Well done John, well done.
First time buying a new car and I had a great experience with John and the Byers Mazda team. Highly recommend.
I purchased a Mazda cx50 and I absolutely love it. Does amazing in the snow. Couldn’t have bought a better first car. Also Becky was super helpful.
John Beuctel.. very knowledgeable and pleasant .. thorough and efficient.. best sales experience I have had in 3 yrs(previously utilized John 3years ago) I will be back to see him again as long as I am in Columbus!
Brought my car in for standard checkup and service, but they had a mixup on the pickup time. Thankfully, the customer service was phenomenal and were able to resolve the situation for me. My go to Mazda dealership.
Our Sales person, Becky White, was very friendly and helpful. The dealership was clean and comfortable. I would definitely purchase a vehicles from this dealership again.
We not only purchased an auto from this dealership but will be sending our granddaughter to meet with Mike O'Brien when she starts looking for a car. I usually make no recommendations to anyone about anything but would recommend anyone looking for a car (any kind) to definitely include this dealer when starting your search.
Our family just bought a new CX-5 from John Bechtel at Byers Mazda in Dublin. This was, by far, the best car buying experience that we have ever had in Ohio! So fast and easy. John was extremely knowledgeable and very friendly. None of the silly sales gimmicks that you get at other dealerships. The finance team was great, too! We will be back again soon for our next car. We had always heard great things about the Byers dealerships and now we know why! Calvin & Jill
They are my 'go to', even for oil changes! They are everything most dealership service centers are not!
Byers Mazda was a very friendly dealership. We were greeted pretty quickly the various times we were at the dealership. There was a little confusion as to what car we were interested in when we first arrived for an inspection and test drive that we had scheduled, but once that was straightened out it was a pleasant experience. Employees were professional and helpful. Our sales representative was John Bechtel. He was very knowledgeable about the car we were interested in ... a Mazda CX-9 ... and took a great deal of time to demonstrate the many features and answer our many questions. ...
I was just browsing their website and inquire about the cx-30, got an email immediately the next day from John and set an appointment to check the unit. The car that we exactly ordered came in less than a month (compared to others that would take 2-3months of waiting). They're all professional, friendly and they have the best cafe latte coffee in the office 😀. Thank you to our car dealer John and the rest of the Byers Mazda team.
Friendly, professional and knowledgeable sales person made the buying process pleasant. New facility is clean and good looking.
We had a very pleasant experience buying my car. We drove from Cincinnati determined to get a car and had a couple of options from Cars.com. I was in contact with Becky White. We had the best customer care and their used cars are in excellent condition. Becky was very attentive and honest and worked the best deal for us. Totally recommended!
The dealership was very clean and inviting. All staff I spoke to were helpful and friendly.
Good experience. Efficient purchasing procedure and would recommend to those who are in Columbus area
Had standard maintenance done on the Subaru. Always a great experience.
No pressure, no gimmick dealership. Every employee we dealt with was professional and able to intelligently answer any question we had. Our salesman, Michael O’Brien, was great to work with. He is very informed about Mazdas and answered all of our questions and didn’t pressure us at all. Everything was simplistic from the test drive to buying and signing paperwork. It was all streamlined without any fluff or pressure to buy additional stuff or something we were not interested in. I would highly recommend Byers Mazda
Michael O’Brien was extremely responsive to all of our questions and was very helpful.
Had a very positive experience ordering and picking up my 2023 Mazda CX-5. John Bechtel was most helpful and flexible in working with me and answering all my questions.
Have Very a great experience buying my cx-30 and would recommend those who are in the Columbus area go!
Honestly best car buying experience John was great. And general manager Tim worked hard to get me where I wanted to be on payment, finance manager was great no pressure super nice people def check them out if your in the market for a Mazda.
Informative, knowledgeable, and transparent staff. They were was very helpful during the car buying experience. I have and would continue to recommend Byers to friends.
This has been the easiest, most professional, most transparent, and most pleasant car buying experience either of us have ever had. John was super easy to work with and very clear about upfront about the inventory he could access and how best for us to arrange purchase of the exact car we were looking for. After having searched for some amount of time, we can only say we were pleasantly surprised at the simplicity and speed with which we were able to make a purchase we feel very good about.
Excellent service. Easy to work with, honest. Easy purchase process. Pre sale check missed a couple of items but dealer addressed these promptly.
Byers mazda was great! they helped me find the right used car at a great price. they also helped me with a bump in my tire and covered for my new tire. i will definitely be back for service! p.s. shoutout to John for all the help!
I made a service appointment online TO WAIT. Service was fast and the inspection was thorough. Be careful a drop off appointment is for the next day apointment.
Everyone was friendly and helpful. It was a great experience! We are happy with our new car.
Kudos to Byers family and most especially to John Bechtel. The whole experience has been amazing and smooth with John! I will definitely recommend this to my friends and co nurses!
Courteous staff, very easy to work with. They focused on matching a car to our wishes. No pushiness. Trade-in offer was very fair. The features of the car were well-explained, and the sales rep helped set up the techy things and explained how that all worked. Very satisfied with the experience there.
The entire Byers Mazda team was terrific! John Bechtel was knowledgeable and friendly throughout the whole experience.
Great experience…they originally said it was probably a 2-3 month wait for the CX-5 I wanted, but were able to snag one in 4 weeks. Entire process was painless. Everyone was professional at the dealership.
As a first time car buyer, I could not have asked for a better experience at Buyers Mazda. Michael O'Brien was able to tell me what cars they had coming in (and give me a time frame of arrival) and what would need to happen to "purchase" the car ahead of arrival. There was no pressure to purchase a higher trim or a different model, and he was able to provide all information to me same day (unlike other Mazda dealerships around Columbus). Once the car came in, he not only went over the paperwork with me, ...
Salesman was very knowledgeable about the car and provided a great deal of information. Staff was helpful and respectful. When the car was delivered, it was provided to me in showroom condition. From beginning to end, I felt like a valued customer.
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that Mrs jennifer smith is a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. she 100% accurate and up-to-date. Kindly contact her: [email protected] WhatsApp: +17816060994
The cars are so quick
Very good experience at Byers Mazda. I basically knew which car I wanted but was having trouble finding one because of supply shortages. Mike let me know what they had coming in, no hassles, no pressure. After it came in, just had to sign the paperwork and was done, not an hours long process as car buying can sometimes be. Very nice.
I were immediately greeted by Mr. Chuck Eberhart at the reception. He made sure that I felt comfortable at the dealership directed me at the waiting area where I will meet Mike O’Brien. Mr. O’Brien took the time to show me around and was well trained at his job and this was evident as he guided me through the cars available there and he was focused on my interest and needs for a specific car. I must accept that this was certainly one of my best car purchasing experience from a long time especially right now at today’...
What a wonderful experience. John explained everything and has been so helpful through my process to buy my new vehicle. Great to work with knowledgeable and people who really care that you have a good experience.
Very impressed. John was great salesman and helped make the process easy and stress free. Sales manager Tim was great as well making us feel welcome. We were very happy with the buying experience
John is very helpful in finding the best car for you! He knows all about the car and he is highly recommended! I am satisfied with the purchase I had with Byers Mazda!
Mike was very helpful and made the process simple and fun! Highly recommend both Mike and the rest of the Byers Mazda team!!
I was urgently in need of a vehicle. The sales person I worked with was extremely professional and was very attentive in answering my questions and providing timelines. This dealership offers a great customer experience and I highly recommend it for your next vehicle purchase
Excellent people at Byers. Friendly, helpful, straight forward and no pressure. High quality, fair prices.
If you want to feel like a celebrity #1 customer see Michael! Michael and the Byers team are the best we have ever worked with. Michael had us at hello (yes, cliche I know, but so true). He was the constant professional, extremely knowledgeable of his product, showed us different options, didn’t rush, and took the time to walk us through the entire process stress free. Not once did I find myself rolling my eyes 🙂 BONUS- They were able to find the car we wanted weeks sooner than originally thought possible. Michael took the time on delivery to walk us ...
Was able to put a deposit down in my vehicle and loved it! Exactly what I wanted. Didn’t like having to go to other place for financing & waiting when a message was suppose to be sent for updates. Besides that, everyone was very kind!
Top Notch dealership! Always goes above & beyond with sales and service. Will always be committed to the Byers family of dealerships! Thanks to Mark Laub and his staff for always taking care of my family & friends!
Very helpful, professional and friendly staff made the purchase as easy as it could be. Would definitely recommend.
I recently leased a Mazda CX-9 at Byers Mazda and it was a great experience. The features of what I wanted weren't in stock, but Michael explained the process of ordering a car, expected time lines and provided updates throughout. He provided valuable information on how to sell my current car in order to get the best price and I did. He was very knowledgeable and pleasant to work with. Definitely recommend.
Second time working with Thomas on leasing options. The process was simple and not at all stressful thanks to him.
First time Mazda buyer. The experience from first contact with Tim, to closing sale with John, and finally finance with Chuck to secure the deal was flawless. Everyone was top notch in terms of knowledge and professionalism. There was never any sales pressure, and they take the time with you to really ensure you have a great experience. Would highly recommend!
Great experience. John was very efficient and the entire staff was friendly. My trade in and purchase were handled well.
A no nonsense dealership. Drove from Michigan to pickup our MX-5. The whole experience went very smoothly. After locating the vehicle on cars.com, we were put in touch with Becky White. She is straight forward, honest and truthful. We put down a $500 refundable deposit. This actually lets you test drive before you buy! There were other dealers requiring a $1000 non-refundable deposit. Also, this dealership doesn’t require you to “add-on” additional items to your car or “mark-up” from MSRP. All-in-all, very satisfied and “we love our car”!
Becky is an exceptional representative, truly caring about her customers and listening to their car goals. Highly recommend working with her at this dealership!
Had to have car towed and leave for service. Salesman Bob Miller was kind enough to give us a ride home. We have dealt with him for many years and he has always been great If you're ever looking for a car I would recommend checking with Bob.
John was great to deal with. He worked with me on my trade in and got me the car at the price I was looking for. The dealership made the process simple and efficient when I picked up my new CX9. Thanks for an excellent experience!
Very thoughtful salesmen. They found a specific car with the exact specs I wanted during the chip shortage and let me know right away once it arrived on the lot. They even held on to it for a whole week while I was away on vacation, refusing to sell it to anyone else. I'm willing to drive 2 hours from home to go here for any service I need done since they have treated me like I'm royalty or something. Plus hey, there's free coffee made by a machine that has dozens of options to choose from sooo ...
Had a great experience dealing with John Bechtel and his team. They made the process easy and we're extremely fair with us. Highly recommend Byers Mazda
John was great, highly recommend, and the whole process was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5!
Byers was very fair and found the exact car that I wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as originally quoted. It was a seamless process and found the best rate possible…3.29% for 75 months. It did take 6 weeks because the color was in such high demand. They kept communicating with me and offered other colors but I stuck with the blue. They made it happen and was the best buying experience that I ever had. In times like these, that is saying ...
The dealership had great options for test drive, right from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for future options. They worked out a fair and helped sail through the purchase process without high pressure. They made the documentation process simple. I would appreciate, if the add on warranty options are laid out during the sales process and not during the finance process to make it easy to assess the overall cost. A thing I feel all dealers should do. I wish ...
Michael was a perfect ten. Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attention during the buying process and it was an easy experience start to finish. Lucky to have worked with him.
The new Dealership including the service area and showroom is phenomenal. In March of 2022, Byers opened this new facility. All the staff are very friendly and I always take my Mazda 6 here for any parts or service.
Thomas H. did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especially when the tech went down. Very accommodating.
Great service, they are very customer focused and got me in a vehicle that matches what I wanted tonpay