Customer Testimonials
I had a fantastic experience with Byers Mazda when purchasing a used vehicle. The team communicated clearly throughout the process, took the time to thoroughly prepare the car, and answered all my questions. They went above and beyond by delivering the vehicle to my home, which was a huge help since I didn’t have a way to pick it up. Excellent service—highly recommend!
Everyone was very friendly and made the process super fast. It was my first time leasing a car and everybody was very responsive and made sure I felt comfortable and understood everything.
Ray was so helpful with my purchase of a brand new CX-5 and the process was very painless. Not all dealerships are easy or fun to communicate with, but Byers was a 10/10 experience.
It’s easy to tell that Byers is a well ran dealership, with great associates that are happy to help. I have purchased several cars in the last 10 years, but I have to say that I felt the most at ease with Ray. I am very thankful for his help and knowledge through such a big purchase. I was also impressed with how communicative he was during the entire time I was there. Jeff, from finance, was also very informative and helpful. Thank you both!
Everyone was very respectful of my wifes and my time and everything was done in a quick and professional manner.
Everyone is always very nice and welcoming. They explain processes throughly. I waited in the waiting area which has a coffee machine and several snack options and is always clean and comfortable.
No issues, and friendly staff
great experience. met the price was looking for and very quick and efficient process all around.
From the initial looking at a car on the lot through many texts and finally stepping into the dealership, the staff, especially Ray, made everything so easy. Friendly, low pressure staff. I would definitely buy another auto from Byers.
Worked with Mike and he was fantastic. Very knowledgeable and was on top of all my requests for information even into the evening!
I came in with a concern about my car and you guys took care of it right away. You took took your time with me and made me feel like a valued customer.
Michael O'Brien was great! Was very responsive and helpful. Never felt like I was being sold to. Highly recommend.
Wonderful experience and LOVE my CX-90❤️
I bought a 2024 MX-5 Miata. It was the easiest and most straightforward new car purchase I have ever made, and I have made plenty. No games. They had no problem letting me test drive the actual car before I bought it. All in all a great experience.
Very professional! I would recommend anyone looking for a new or preowned vehicle to stop by Byers Mazda!
Took car in for service; great communication throughout the process, service was completed when promised. Highly recommended.
My husband began searching for a new car a few months ago, and Ray was there to guide us every step of the way. He patiently answered all our questions and kept us updated on upcoming specials. Thanks to his help, the entire process was smooth, and we drove away with the perfect car at the perfect price. Thank you, Ray!
I am still having the same issue that I brought it in with. They were fairly easy to get my car scheduled and communication was very good
Brand new sunroof replacement,it works excellently!!
Great experience working with Ray & the rest of the staff at Byers Mazda.
Ray Snapp sales expert and Tim Waddell General Manager gave my husband and myself a spectacular experience! We really felt the transparency of the transaction when we purchased our Mazda CX70. Everyone was so welcoming and really enjoyed sharing information about their cars. We did not feel pressured at any point even when I was having a difficult time selecting between my CX 70 and another brand car. The CX 70 was by far the more superior vehicle. We can’t say enough how well we were treated. We will DEFINITELY be a repeat customer. Thank you Byers Mazda!
Great experience! My salesperson Darrel Campbell was very professional and gave me a great deal on my 2013 Lincoln MKX. Thanks Again! God Bless!
I had great experience with Byers these gentlemen were so helpful through the entire experience I would defiantly recommend my experience 10/10. Thank you all.
Very professional
Mike O'Brien was a top-notch guy! This is my 3rd Mazda I have owned. Mike made the car buying process extremely easy. Very professional and patient will all my questions.
Once I reached someone, service was good and staff was extremely helpful. I have nothing else to say. (15 word minimum).
A very open and friendly experience with all staff members. All staff I encountered showed extensive knowledge in their specific roles. I have never felt more confident buying a vehicle, and will definitely be returning for a future purchase!
Greatest caring helpful friendly they made it possible for my car fix rate 1000 precedent
Great people to work with. They seem to genuinely like the Mazda brand. Sales process is the best it can be.
The process was seamless and Ray was great to communicate throughout the process. I was able to get the vehicle I was looking for and negotiate a reasonable trade for my old vehicle. Thanks for all the help!
Michael was very helpful, knowledgeable, friendly and fair during our recent buying experience for a Mazda CX 5! Thanks!
The sales representatives and finance specialists were very helpful and spent their time with us.
Prompt and thorough service, very helpful and providing with loaner Carrwhile car was in shop for two days
Respectful and timely.. thank you for the discount… appreciate the 1 year warranty.. will want to make this vehicle last 3 more years
Excellent and professional people at this dealership. Car we were interested in was ready to test drive when we arrived. Entire process took just over an hour. Finance/Money guy did not push any extended coverages at us when we expressed that we were not interested. Treated us like we were adults…which some dealers do not. We have already received a few unsolicited communications from Ray our sales rep to make sure everything was working well with the new purchase. Would highly recommend this dealer and certainly will return if I’m in need of another new Mazda. BTW, ...
They was fast in service got me right in and had a rental car ready...
Good place. The General Manager and Mike the salesman are both good people
Great experience, 10/10 recommend
Staff professional, service excellent. Trustworthy
Do not hesitate to go check out Mazdas at Byers Mazda. They give superb service and take very care of their customers. Daryll is a great addition to their staff. I sat down and explained my situation. They recommended a great car for me. I love my new Mazda. I will be back again.
Good experience buying from Byers Mazda.
Great friendly service. Great staff and communication. . Ken was very helpful and pleasant. Will go back
Ken King is the best customer service person I have ever dealt with in any sort of business. He provides fantastic service!
Very efficient service
I always feel comfortable bringing my car in for service knowing that the staff will be professional and honest. Also really enjoy the video that is sent by the service tech at the end.
Excellent service.
Very courteous and professional
Finished ahead of estimated time. Comfortable waiting area. Adding more to get to fifteen words.
The purchasing process was comfortable. The guy understood and found what we needed. I would recommend the dealership to others
Ken King is so knowledgeable, professional, and friendly. He always explains things well.
The guy that took care of me was very helpful & knowledgeable when I asked any questions!
Max is very helpful when I bought the car on Saturday. His service is good and give me a lot of suggestions. I am glad to have him to help me
Good communication! Great waiting area at the dealership! Got completed in the time frame given. Cool inspection video! Professional staff!
They did a great job fixing my CX nine even took a video of it so I could see it the engine underneath the car and what it needed and what it did not need
Great staff and awesome customer service. Definitely will spread the word. Mike O was exceptionally helpful and considerate when it cane to choosing the right vehicle.
Ray Snapp went above and beyond to help me buy my new (used) vehicle. Any issues I had, he was quick to assist with. His management team was also incredibly willing to negotiate and work with me to get me into a new (used) vehicle. I would definitely recommend Byers Mazda of Dublin. Ask for Ray!
This was the smoothest transaction I've ever had when buying a car! I reached out online, and Ray contacted me. Ray is knowledgeable about everything we asked. Thanks, Ray, for all your help!
Kind Considerate Professional took the time to explain all details to me after the car was worked on.
Max made us feel very comfortable right from the start. Everyone we dealt with was very knowledgeable and friendly. Nice environment.
Russell was a great salesman. He was very accommodating to our schedule and helpful in answering our questions. Very happy with our experience at Byers Mazda.
Everyone here was extremely helpful and patient. I am very thankful for their assistance and will come back if I’m looking for another car!
There were very helpful and thorough on finding me the best deal
I would highly recommend Byer's Mazda, this is my 3rd lease from them and all my experiences have been very positive, the entire staff exemplifies customer service, professional and always attentive to your questions. My sales associate Mike O'brien who I have leased all my cars has always remembered me and knows what I am looking for and tries to make sure that I am getting what I want. I could have gone to a dealership closer to my home but have chose not to as Byer's has been the best and will keep me coming back. ...
Very easy to work with and a great dealership. Comfortable and willing to answer all questions. My sales rep Michael was top notch, informative and patient.
Byers offered a great deal on a low mileage used car and processed the sale the same day I inquired.
Service is good, but it would be nice if they had more slots available to schedule.
The Byers Mazda sales team is dedicated to customer service. I called Byers Mazda on a Friday afternoon when I could not start my vehicle while traveling. The service department was closed, but Russell Wilson in the sales department, patiently listened to what was wrong with my car, helped me figure out that my car probably had a dead battery, and walked me through using Roadside Assistance on the app. He even followed up the next day to make sure I was taken care of. I was able to have a new battery quickly installed and be on my way. ...
They were true to their every word, something that was very difficult to find elsewhere.
This visit went smoothly and there was no charge. However, it was needed because the previous service was not done properly. Missed work dropping off and picking up and my wife had to drive to the dealership twice.
Exceptional hospitality and knowledge at Byers Mazda. A truly personal, comfortable, and easy experience working with the entire team throughout this process.
I arrived early and the service lady got me right in for my appointment. Very nice and professional.
Russell Wilson was the best. Thank you!
I wish zero stars was an option because that's what this place should get. My husband and I were traveling almost three hours to purchase a used vehicle (not from this dealership. And if it had been at this location and we were treated the way we were, we'd have walked away from the deal.) My husband called and made an appointment to have the car inspected by a Mazda mechanic at Byers prior to our purchase. When we arrived at our appointment time, the girl working told us they wouldn't be able to get to it ...
Everyone was great to work with! Ray was able to help me find just I was looking for and made the entire process seamless!
Everyone I talked to at Byers were very friendly and respectful. My salesman Michael O'Brian went above and beyond to answer my questions and was very respectful. Thank you all for all your help!
Very easy and I liked the video walk through of the issues. Also liked the ability to text in questions.
Great customer service! My oil change was quick and the customer video was great to watch and very informative.